These trends were identified in a recent insight study released during a press briefing on Tuesday, titled “Exploring Modern Travel Trends as Further Opportunities for the Thai Tourism Sector”.
The study sought to maximise Thailand’s tourism potential, currently the country’s sole engine driving growth and revenue generation.
Foreign tourist numbers are estimated to continue recovering, with a chance of reaching 40 million – the pre-pandemic level – by 2025. This figure is expected to support the Thai tourism sector’s revenue, reaching 3 trillion baht in that same year.
However, to attract high-spending tourists and generate at least 135 billion baht in additional value for the tourism industry, Krungthai COMPASS identified six key trends to which travel operators should adapt their services.
Shifts in tourism behaviour observed
Thana Tunlayakitjawat, an analyst with the research centre, explained that tourist behaviour has shifted from mass tourism pre-pandemic to a more specialised focus, aligning with the government’s ongoing “Soft Power” policy.
“Thai food and historical attractions are becoming new-era travel trends, unlocking opportunities to create additional value for the Thai tourism sector,” he said.
Adapting to modern trends vital
Another of the centre’s analysts, Weeraya Tongsuar, emphasised that Thai businesses should adapt to seize opportunities presented by modern tourism trends.
She suggested adjusting products and services to meet the specific needs of tourists. For example, hotels could renovate to meet Green standards and join the Sustainable Tourism Acceleration Rating (STAR) project to cater to nature-loving tourists.
She also recommended implementing innovative technologies, such as robots in restaurants, to address labour shortages.
Policy recommendations for the government sector
Tongsuar further suggested policy considerations for the government to further promote tourism:
Tourism crucial to growth
Citing the recent decline in Thai GDP from 2.6% to 2.3% this year due to a weaker-than-expected export sector, Phacharaphot Nuntramas, Krungthai Bank vice president and chief economist, emphasised the critical role of tourism in the Thai economy.
“There are clear signs of recovery. The number of foreign tourists is expected to reach 36.5 million in 2024 and 40 million in 2025, returning to pre-pandemic levels. While the recovery of Chinese tourists may be slower (65%-90% of pre-pandemic levels), Thailand’s tourism sector will be supported by growth in other key markets, including Malaysia, India, Russia, South Korea, Europe and the Middle East,” he said.
This positive momentum, he continued, should generate total tourism income of around 2.65-3 trillion baht in 2024-2025.
Despite income continuing to be concentrated in major tourist cities, income distribution in secondary provinces has begun to improve.
This is reflected in the increase of spending in secondary cities to approximately 13.4% of total tourism sector revenue in the first half of 2024, up from 9.2% in the pre-Covid period. The top five most popular secondary cities are Suphan Buri, Samut Songkhram, Chiang Rai, Chanthaburi and Udon Thani. Currently, the number of tourists has recovered to 130% to 343% of pre-Covid levels, indicating increased interest from both Thai and foreign tourists in visiting secondary provinces.