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Ex-IBM Thailand chief hits back at lawsuit demanding half a million dollars
MONDAY, FEBRUARY 20, 2023
IBM’s former Thailand manager Patama Chantaruck broke her silence on Sunday after being hit by an IBM lawsuit demanding she pays back nearly half a million US dollars in bonuses for taking a job at a rival company.
Bank branches aren’t dead, but a new model is needed
WEDNESDAY, JULY 03, 2019
One might look at the steep decline in the numbers of bank branches in Thailand and other countries in recent years, and can't help to think that their future is doomed, particularly when considering that much of the world is moving towards all sorts of digital transactions, automated investment devices and cashless payments.
Financial services’ perfect storm
WEDNESDAY, APRIL 17, 2019
THE financial services industry is undergoing a perfect storm of transformation caused by changes in the regulatory environment, intense competition from fintech startups and increased investments in digital tools by traditional players.
Ethics must come first when embracing artificial intelligence
FRIDAY, JUNE 22, 2018
WHENEVER artificial intelligence (AI) comes up in conversation, there is often an underlying sense of fear –of having identities traced and profiled (or worse, hacked), of losing jobs to machines, or that conventional post-apocalyptic fear of a man-against-machine world where robots pose a mortal threat to humanity.
Use tech to blur boundaries in shopping experience, retailers told
WEDNESDAY, MAY 16, 2018
TODAY’S retail industry needs to provide stores that merge the physical and digital shopping experiences for customers, said Accenture’s managing director and grocery practice lead for Europe, Africa, and Latin America, Alberto Pozzi.
Pervasive intelligence: The new sales assistant for the digital age
MONDAY, APRIL 30, 2018
AS TRADITIONAL retailers up their game against the disruptive digital pure plays, they’re rediscovering an essential attribute: their purpose.
Maserati appoints Accenture to increase auto interactivity
SATURDAY, FEBRUARY 03, 2018
Accenture announced on Friday that they had been appointed by Maserati, to help enhance the experience of the luxury automaker’s customer experience across all digital channels, expand global sales and extend Maserati’s brand equity around the world.
AI creates new value for energy providers
FRIDAY, JANUARY 19, 2018
ENERGY PROVIDERS are no longer on their own in the quest to keep pace with consumers’ “instant everything” expectations. Artificial intelligence (AI) is poised to change the customer service paradigm.
Watch for progress on connected cars
MONDAY, DECEMBER 11, 2017
JUST weeks before the New Year begins and both the Consumer Electronics Show in Las Vegas and the Auto Show in Detroit bring us the most recent tech visions and trends for the automotive industry.
Most large banks considering major investments in open banking
FRIDAY, NOVEMBER 03, 2017
RECENTLY completed surveys and research by Accenture revealed that all but one of 100 payments executives at large banks globally (US$5 billion in revenue for banks in North America, the UK, Spain, Italy, France and Germany; US$3 billion in revenue for banks in Asia Pacific, and other European markets) confirmed their bank plans to make major investments in open banking initiatives by 2020.
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