The airline’s decision comes after a Thai Ministry of Public Health announcement in the Royal Gazette earlier this month that declared China (including Hong Kong and Macau), South Korea, Italy and Iran as high-risk countries for Covid-19 infection.
Passengers who already have tickets will have the following options: Change the flight without any additional fee; keep the amount in their credit with the airline for use in their next travel; apply for a full refund.
The airline added that it will immediately contact affected passengers via the given telephone number or email.