Sriracha said that from October last year until September 31, the agency received 2,906 complaints, 1,256 of which were resolved and 1,650 ongoing.
Speaking at the civil service complex on Chaeng Wattana Road, he said the agency would soon propose a policy framework for education reform and 14 related law drafts to the Education Minister.
He said a South Korean-style model for educational personnel management was being proposed to push education reform forward.
Sriracha also launched a mobile complaint unit where citizens can lodge complaints. The truck will go on its first mission to Nakhon Phanom province tomorrow and on Thursday.