RT-PCR test document sufficient for Covid-19 patients to file insurance claim

SUNDAY, AUGUST 08, 2021
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Insurance companies should use Covid-19 documents that can verify the identity of those who have been tested by RT-PCR method for the virus from a laboratory accredited by the Department of Science instead of a report or certificate from a doctor for the payment of benefits under the Covid-19 insurance policy, the Office of Insurance Commission has said.

Suthiphon Thaveechaiyagarn, the secretary-general of the office, said that the current pandemic situation was severe. Many patients infected with Covid-19 are experiencing difficulty in getting medical treatment and certificates from hospitals due to difficulty in travel.

The office has issued the order to protect the benefits of the insured under the Covid-19 insurance policy, as payments have been delayed in many cases, Suthipon said.