A big airline is relaxing its pet policy

SATURDAY, MARCH 30, 2024

American Airlines is relaxing part of its pet policy to let owners bring their companion and a full-size carry-on bag into the cabin.

Until this week, people who carried a pet into the cabin — which involves paying a $150 fee — could only have one other small item that fits under the seat.

Anything bigger, like a carry-on bag with wheels, needed to be checked — for a $35 fee. Or they could put the pet in the cargo hold.

Now American is letting passengers bring a pet in the cabin and also bring a regular carry-on bag or a personal item — just not both bags.

The old policy struck some pet owners as unfair since they were already paying a pet fee.

Gary Leff, a travel blogger who first wrote about the change, recalled travelling years ago with a Yorkshire terrier.

“It was always frustrating that the dog counted as the carry-on even though I was paying the extra (pet) fee that was sometimes more than the ticket for me,” he said Friday.

A big airline is relaxing its pet policy

Leff said he thinks America’s change will reduce the urge for travellers to falsely claim that their pet is a service animal that flies for free.

An American spokeswoman confirmed that the rules change took effect Thursday.

“We made the change to provide a more convenient and comfortable experience to customers whose pets fly American,” she said.

AP

Photo by Reuters