Officials sick of bureaucratic red tape but reluctant to quit, poll finds

SUNDAY, MARCH 31, 2024

Most officials working in government entities stated they were bored of bureaucratic red-tape procedures in their organisations, yet are unwilling to quit their jobs, according to a NIDA poll.

The poll was conducted by the respected pollster, the National Institute of Development Administration (NIDA), from March 14-18. It was titled “What are government officials bored of?” and reached some 1,310 people working in governmental bodies.

Most respondents, some 41.91%, were aged between 46-59 years old, followed by 35.57% at 36-45 years of age, 18.93% at 26-35 years, 2.44% at 60 years and over, and 1.15% at 18-25 years old.

The survey relied on NIDA’s random sampling method, using telephone interviews, with the reliability standing at 97%.

The largest percentage of respondents – 39.47% – said they were bored with complicated bureaucratic procedures, while 31.53% of participants stated that they were sick of the patronage culture in the bureaucratic system.

Other points of concern included low income (28.24%), evaluation index (22.44%), hierarchical working structure (20.38%), unsystematic coordination (18.93%), rivalry for important positions (17.02%), corruption within organisations (16.49%), their bosses (16.18%), their colleagues (14.05%), ‘window-dressing’ working culture (11.07%), and intervention of politicians or influential political figures (10.23%).

However, 15.73 per cent said that they were not bored by anything.

When asked if they would decide to quit their jobs, most – 63.04% – said they do not want to quit. Some 14.89% said they demand being able to quit their current work, while another 13.44% said they wished to be transferred to other organisations.

Still, half (over 49%) said that they continue to have faith in the Thai bureaucratic system, and 22.52% said “very” much trust in it.

Some 21.53% said they do not have strong trust in the Thai bureaucratic system, while 6.34% do not trust it at all.