Bangkok Metropolitan Administration Deploys Oracle Exadata Cloud@Customer to Deliver More Efficient Public Services to Residents

Bangkok Metropolitan Administration (BMA), the local adminstrative authority of the city of Bangkok, responsible for the well-being of the city’s 11 million residents, has adopted Oracle Exadata Cloud@Customer to help fulfill its plans of becoming a Digital Government. With Oracle Exadata Cloud@Customer, a fully managed cloud database service deployed in its own data center, BMA has been able to consolidate its IT infrastructure and, as a result, improve the delivery of services to the residents of Bankok.

Suthathip Soniam, Director – General Strategy and Evalution Department,BMA said, “The citizens of Thailand are becoming increasingly digital-savvy and the Thai government recognizes the importance of keeping up with this trend to deliver digital services. As we accelerate our journey toward becoming a true Digital Government, in line with the Government of Thailand’s vision of Thailand 4.0, it is essential that we put in place a foundation that enables us to focus more on innovation instead of maintenance and operations. Oracle Exadata Cloud@Customer is helping us to accomplish exactly that.”

BMA today manages 50 district offices across the city, which between them run 40 different Oracle Databases, resulting in a range of disparate and siloed data sources. This prevents management and staff from having a single and consolidated point-of-view of data across the organization, hindering the efficient delivery of services to residents.

“With the implementation of Oracle Exadata Cloud@Customer as our primary IT platform for all of the key applications running our operations, we can be able to provide more mobile-friendly services to residents. Having one single, integrated cloud platform can help us gain data-driven insights. Additionally, higher system efficiency and speed in collecting and analyzing information can help reduce the wait time to be served and citizens’ service requests or inquiries can be attended to in a shorter time than ever before,” continued, Suthathip said

With Oracle Exadata Cloud@Customer, BMA has been able to move its existing Oracle Databases quickly to the cloud as it provides full compatibility with the organisation’s existing Exadata systems. It also delivers higher database performance, consolidation, and scaling than any other on-premises database cloud service. As a result, BMA can now run its applications faster and at a lower cost, and leverage the autonomous operations, and low-cost subscription pricing of Oracle Cloud Infrastructure (OCI).

Additionally, Exadata Cloud@Customer delivers the world’s most advanced database cloud service to customers who require their databases to be located on-premises behind their own data center’s firewall, ensuring BMA remains in complete control of its data and addresses data sovereignty, security and latency concerns effectively.

Taveesak Saengthong Managing Director of Oracle Corporation (Thailand) Co., Ltd. added, “Just like the private sector, today’s public agencies have an exponential amount of data and workloads which are continuing to grow dramatically. To obtain the agility, flexibility and price-performance to meet their needs, moving to the cloud is clear. However, this can be challenging for organisations such as highly regulated government agencies where data sovereignty and security can be a concern—or certain workloads that require an on-premises environment. Exadata Cloud@Customer empowers these organisations to embrace the benefits of cloud and focus on driving innovation while keeping all database information secure in their own data center.”