Victims feel more confident taking case to police, media than OCPB
Media scores higher than police in NIDA Poll on speed of action in cases of fraud: NIDA Poll
Consumers feel more comfortable filing complaints with the police or the media than with the Office of Consumers Protection Board (OCPB) in cases where they feel exploited or deceived, an opinion survey found.
The survey was carried out by the National Institute of Development Administration (NIDA Poll) among 1,310 respondents nationwide on October 15 and 16.
The survey was held after it was reported that the alleged pyramid-fund scheme operator, The iCon Group, had allegedly paid bribes to certain executives of the OCPB to turn a blind eye to its alleged fraudulent businesses. Complainants have said they were lured to waste some 250,000 baht or more in investments in the company with promise of high returns.
Asked which agencies they would file a complaint with if they are taken advantage of or were deceived to waste money in online goods or to invest in certain businesses, the top five responses were:
- 41.22%: Police
- 30.08%: OCPB
- 25.19%: Filing no complaints
- 12.06%: With TV celebrities or popular entertainers or well-known volunteers
- 5.57%: With state agencies concerned, but not OCPB
Asked which agencies they think would lead to fast actions after complaints filed, the top five responses were:
- 24.81%: Media
- 23.05%: Police
- 15.88%: TV celebrities or popular entertainers or well-known volunteers
- 15.80%: OCPB
- 15.80%: Filing no complaints at all.
