KBZ Bank celebrates 400th branch in Myanmar
YANGON - Kanbawza Bank (KBZ Bank), part of the KBZ Group of Companies, today opened the 400th branch, coinciding with with the bank's 22nd anniversary of its first branch in Shan State.
"KBZ Bank has come a long way and growing alongside a new Myanmar, is looking to build even more branches which together represent the network and strength of KBZ Group as a whole," said Aung Kyaw Myo, the bank's managing director.
Aung Kyaw Myo also thanked all customers.
"We are also taking the opportunity to implement improvements to customer experience and services. By investing in an enhanced IT network to deliver more speed, connectivity and reliability, we are able to provide stronger offerings to help our customers reach a brighter financial future.”
The bank is undertaking improvement to in-branch experience for customers with contemporary redesigns and upgrades to branch facilities. Amongst these would be added features such as bulk cash lanes for efficiency and private meeting pods for customers to comfortably speak with staff. The enhancements to its branch and ATM network IT systems through the newly launched KBZ Gateway will also significantly reduce customer wait time for services and increase connectivity.
Looking forward, the bank plans to continue its network growth, which has accelerated in parallel to the country’s rapid development in recent years, having reached its last milestone of 300 branches only less than two years ago in November, 2014.
The executive also thanked employees in helping the bank reach the important milestone through their relationship with customers. During the floods last year, branch managers were a vital element to the success of the bank's emergency relief efforts.
The bank now boasts 16,000 staff nationwide.
KBZ recently won the licences to open representative offices in Thailand and Singapore.
