A statement from the company said it had overcome the technical problems in providing continuity of services to its customers. The migration and service restoration were accomplished on February 20, Meanwhile, the company completed the deorbiting of Thaicom 5 on February 20 at 4.52 pm (local time).
On December 17, Thaicom 5 experienced a technical issue causing limitations to monitoring of its status. The company performed several unsuccessful attempts to tackle the problem, leading to the suggestion of deorbiting the satellite from its manufacturer.
Thaicom 5 had provided reliable satellite communication services for 14 years since its launched in May 2006.
The company would like to thank the Ministry of Digital Economy and Society (MDES) and the National Broadcasting and Telecommunications Commission (NBTC) for their prudent decision to support and approve of the relevant process, according to the statement .